Privacy Policy

Who is responsible

Matthew Bilella, trading as Bilella Works in the United Kingdom, is responsible for personal information described in this policy. This is the data controller for support messages and information processed through this website. Contact bilellaworks@gmail.com.

What this policy covers

This policy covers the current Ridge development build, its support service and this privacy page. The app is not yet available in the App Store, and this policy will be reviewed before release.

Information stored on your device

Ridge stores routes, waypoints, route geometry, route names, app preferences and downloaded map and terrain data locally on your device. This information provides the route library, editing, offline mapping and rehearsal features. Bilella Works cannot see or retrieve locally stored routes.

Place search and online maps

When you search for a place, the app uses Apple MapKit. Apple may process the search text, geographic context, IP address and technical request information needed to return results. The online overview map is also provided through Apple services. Bilella Works does not receive your place searches or Apple map activity.

The current build does not request access to your device's precise location. You choose a place, enter coordinates or tap the map to select a route start.

Map downloads

Ridge connects to the mapping catalogue configured in the app when you refresh available maps or request a download. The mapping server receives the technical request information needed to respond, which can include an IP address, request time, requested file, browser or app headers, and security logs. Ridge does not upload your saved routes or imported GPX files to the mapping server.

The current development build is configured for a local mapping server by default. If a different server address is configured, that server's operator controls its own logs and privacy practices.

GPX import and export

You can choose to import a GPX file through Apple's document picker or export a confirmed route through the system share sheet. The app accesses a selected file only to perform the import or export you request. Once you save or share an exported file with another app, storage provider or person, their privacy practices apply to that copy.

Deleting information from the app

You can delete an individual route from the Saved Routes list. This removes the local route document but does not remove downloaded maps. Deleting Ridge removes its remaining local routes, settings and downloaded app data from the device, subject to Apple's device and backup behaviour. Previously exported files must be deleted from wherever you saved them.

Advertising, analytics and tracking

The current build contains no account system, advertising, tracking technology, crash-reporting SDK or third-party analytics SDK. It does not sell or share route data for advertising.

If you contact support

Support is optional. If you email support, Bilella Works receives your email address, any name shown by your email service, your message and any device, operating-system or app details you choose to include. Ridge does not automatically attach routes, GPX files or diagnostics to an email.

We use this information to answer your request, investigate faults, protect the app and its users, and meet legal obligations. If you do not provide an email address and enough information about the issue, we may not be able to reply or investigate it.

Our lawful bases

We use legitimate interests to answer support requests, fix faults and protect the security of the app and service. Those interests are providing effective support and maintaining a safe, reliable product. We use legal obligation where information must be kept or disclosed to comply with the law. We do not use support information for advertising or marketing.

How long support information is kept

Normal support correspondence is deleted from the support mailbox within 12 months after the last contact. We may keep relevant information for longer while a security incident, complaint, legal claim or legal obligation remains active. It is deleted when that reason ends. Provider backups may take a short additional period to expire under the provider's retention process.

Service providers and disclosures

Apple provides place search, online maps, document selection, sharing, operating-system services and device backups. Optional support email is handled using Gmail by Google. This website is delivered and protected using Cloudflare. A configured mapping server supplies map and terrain downloads. These providers may process limited personal information needed to provide their services under their own privacy terms and security measures.

We may disclose information to professional advisers or public authorities only when reasonably necessary to establish or defend legal rights, prevent harm, or comply with the law. We do not sell personal information or share it for advertising.

Read Apple's Privacy Policy, the Google Privacy Policy and the Cloudflare Privacy Policy.

This website

Bilella Works does not use visitor accounts, advertising, marketing pixels or visitor analytics on this website. When you visit, Cloudflare necessarily receives technical request information such as your IP address, requested page, browser headers, time of request and security signals so it can deliver and protect the site. Bilella Works does not combine this information with app data or use it to profile visitors.

The lawful basis for this processing is legitimate interests in operating a secure and reliable website. Cloudflare controls its own retention of network and security records under its terms and privacy policy.

International processing

Apple, Google and Cloudflare operate internationally, so support, map or website information may be processed outside the United Kingdom. Where UK law treats a transfer controlled by Bilella Works as restricted, we use an applicable UK adequacy regulation or another safeguard permitted by UK data protection law.

Your privacy rights

Depending on the circumstances, you may ask for access to personal information, correction, deletion, restriction, portability, or object to processing based on legitimate interests. Email bilellaworks@gmail.com to make a request. We may ask for enough information to verify your identity. These rights apply to support or website information held by Bilella Works. Bilella Works cannot access routes stored only on your device or information controlled separately by Apple or another mapping server.

You can also complain to the UK Information Commissioner's Office. Visit the ICO complaint page for current contact options.

Automated decisions

Bilella Works does not use personal information for automated decisions or profiling that produce legal or similarly significant effects.

Changes to this policy

If an app update, mapping service or support service changes how information is handled, this policy will be updated before that change is released. The effective date at the top shows when this policy was last changed.

Contact

Privacy questions and rights requests: bilellaworks@gmail.com.

Data controller: Matthew Bilella, trading as Bilella Works, United Kingdom.